GDPR INFORMATION FORM
In order for our company to provide our services to you, our valued customers, uninterruptedly and safely, it may be necessary to collect, process and transfer your personal data to third parties. Our company takes the highest possible security measures in order to protect your privacy during the collection, storage, processing and, if necessary, sharing of your personal data in accordance with the law. Our aim; In line with your satisfaction, to inform you in the most transparent way about the ways in which your personal data is collected, the purposes of processing, the legal reasons for processing and your rights.
A) Data Controller In accordance with the Law on the Protection of Personal Data No. 6698 (Law No. 6698), your personal data is processed by BKS KONGRE TURİZM TİC. It will be collected and processed by VE SAN.LTD.ŞTİ within the scope described below.
B) For What Purpose Your Personal Data Will Be Processed, To ensure safe accommodation in line with our company principles, to make necessary evaluations for the service offered, to comply with domestic and international legislation, especially insurance legislation, Social Security Institution legislation and consumer law, and to comply with information obligations, 5 of the Law No. 6698 for the purposes of fulfilling the information and document retention obligations arising from the legal legislation, preventing fraud, ensuring security, conducting our market research and purchasing operations, managing our legal processes and realizing social responsibility projects, and providing you with uninterrupted better and reliable service. It will be processed in accordance with the personal data processing conditions and purposes specified in Articles . and 6.
In addition to the above, your personal data is provided to you by communicating with you, our valued customer, regarding the product and service you have purchased/will receive in this regard, in order to be able to offer you all kinds of special products and services, and also, if you have given your permission, to be used in promotion, product/service offer, marketing and campaign activities. development of appropriate services and products, customer satisfaction studies, current or new product studies of our company and its subsidiaries and market research and target customer group determination, etc. can be processed for
The fulfillment of our company's legal and commercial obligations arising from the contract, the establishment of rights, the protection of rights, commercial and legal assessment processes, legal and commercial risk analysis, financial affairs, within the framework of contracts made with third real or legal persons who have a business relationship with our company or activities carried out together. Your personal data may be processed for the purpose of
C) To Whom and For What Purpose the Processed Personal Data Can Be Transferred. Your personal data; To its business partners, shareholders, affiliates, affiliated group companies and companies in which it carries out its activities as an intermediary / agency, support service organizations and other contracted institutions from which it receives complementary or extension services, consultants and organizations with which it cooperates when permitted by the legislation. It can be transferred within the framework of the personal data processing conditions and purposes specified in Article 8 on the transfer of data and Article 9 on the transfer of personal data abroad. In addition to these, the obtained data may be shared with the relevant public institutions and organizations in case of information requests made by public institutions and organizations in line with the rights and authorities granted to them by law, and with the relevant authorities in order to continue the legal processes in case of a possible conflict.
D) Which personal data is collected, Method of Collecting Personal Data and Legal Reason
Your name, surname, profession, address, telephone and fax numbers, e-mail address and other contact information, Family and demographic information, Identity and passport information, Travel and route information, Accommodation and reservation details, Information about billing and payment instruments, Call Your audio recordings collected through our center, Your camera/video/photo recordings collected for security purposes, Your health data collected to fulfill our legal responsibilities regarding accidents, Your product order information, Your information about making payments and getting returns, Your information regarding your personal interests, Requests for products and services and the information you have conveyed to our employees within the scope of your complaints, information about your use of our website, mobile applications and other communication channels, Information, advertisement, promotion works are sent to your e-mail address via mass mailing systems. For users of our website, computer/hardware and connection information, page view statistics, traffic information to and from the page, name data/advertising data, IP addresses and standard web log information/standard weblog information. , other information arising from your visit to our site, your use of our services, your interaction with our content and advertisements; Your preferences for products or services or your past experiences are collected by the data controller. This information; website, mobile or digital applications, social media, call centers, companies that we carry out their activities as an intermediary/agency, customer interviews, SMS, written/digital applications made to other websites, support service institutions, including call center services. Your personal data collected through these methods are collected by obtaining your consent, to the extent permitted and within the limits drawn by the relevant legislation and agreements, through channels through which the authorized institutions and persons may communicate with you or may communicate with you in the future. Within the scope of the personal data processing conditions and purposes specified in Articles 6, it can also be processed and transferred for the purposes specified in Articles (b) and (c) of this Information.
E) Rights of Personal Data Owners Enumerated in Article 11 of Law No. 6698
According to the regulation in Article 11 of the Law No. 6698; Learning whether your personal data is being processed, Requesting information if your personal data has been processed, Learning the purpose of processing your personal data and whether they are used in accordance with its purpose, Knowing the third parties to whom your personal data is transferred, in the country or abroad, Requesting correction of your personal data if it is incomplete or incorrectly processed and requesting that the transaction carried out in this context be notified to the third parties to which your personal data has been transferred. requesting, Objecting to this if you think that a result against you has arisen by analyzing your processed data exclusively through automated systems,
If you suffer damage due to the unlawful processing of your personal data, you have the right to demand that your damage be remedied. If you submit your requests regarding your rights to our company through the methods set out below, our company will conclude the request free of charge as soon as possible and within thirty days at the latest, depending on its nature. However, if the transaction incurs an additional cost, the fee in the tariff determined by the Personal Data Protection Board will be charged by our company. In this context, in accordance with the 1st paragraph of the 13th article of the Law No. 6698, you can send your request to our company in writing or by other methods to be determined by the Personal Data Protection Board in the future. In this context, the channels and procedures that you will submit your application to our company in writing within the scope of Article 11 of the Law No. 6698 are explained below. Your wet-signed petition that you have written in order to use your above-mentioned rights; with the documents identifying your identity "BKS KONGRE TURİZM SEYAHAT ,Fığla Mh. 320 St. No:4/A P.K.: 07000 Alanya / Antalya / TURKEY” or you can send it to “mice@bkstravel.com.tr.
We would like to thank you for your interest and let you know that we will always be pleased to welcome you.